Returns & Exchanges

At John Bell & Croyden, we offer a 28-day return policy for all fashion items, provided they are in their original condition with all tags attached. We strive to make your shopping experience seamless by providing easy exchange and refund options for all eligible purchases.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the garments in their original packaging, ensuring all designer tags and hygiene seals remain intact and untampered.

3

Affix Shipping Label

Download and print your prepaid return shipping label from the portal and attach it clearly to the outside of your parcel.

4

Drop Off and Track

Hand your package to your nearest authorized courier point and keep your tracking receipt to monitor the progress of your refund.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing